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Site Terms & Conditions

 

Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

 

Trademarks
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

 

External links
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

 

Warranties
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

 

Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

 

Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

 

Severability
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

 

Custom Netting
Once manufacturing has begun, any custom netting order cannot be returned.

 

Damaged Items
Damage occurring during shipping must be noted on the bill of lading at the time of delivery and reported to Better Baseball within 10 days after delivery. This time is to allow Better Baseball the proper time so that claims can be made against the carrier. Failure to report any problems to Better Baseball within the 10 day window will forfeit all damage claims.

 

Discrepancies
All shipment discrepancies must be reported to Better Baseball with 30 days of the invoice date. Better Baseball will not be responsible for any claims made past 30 days.

 

Promotions
Promotional Exclusions:

  • Promotional offers may be modified or terminated at any time without notice.
  • Limit one coupon per customer unless otherwise specified in Better Baseball promotional material.
  • Must be used in one transaction and cannot be combined with any other offers, team discounts or used on previously purchased merchandise.
  • Promotions are not redeemable for cash, gift cards, or store credit.
  • No reproductions or rain checks accepted.
  • Offer valid only while supplies last and not applicable to canceled orders due to out-of-stock merchandise.
  • Discount does not apply to taxes, shipping and handling charges or similar charges.
  • Returns or exchanges where a promotional offer or other discount was applied may result in an adjusted refund amount.
  • Discount excludes sale merchandise, clearance merchandise and select items adhering to manufacturer regulation.

 

EXCLUSIONS:

  • Promotional pricing is set exclusively by Better Baseball. However, certain brands have a regulated pricing structure that regulates what price we are able to offer certain items.
  • Promotional discounts are not to be applied to balls or pitching machines unless explicitly specified in Better Baseball promotional material.

 

Mobile Terms of Service

 

Better Baseball

Last updated: June 5, 2025

 

The Better Baseball mobile message service (the "Service") is operated by Better Baseball (“Better Baseball”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

By consenting to Better Baseball’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Better Baseball through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

 

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Better Baseball. Your participation in this program is completely voluntary.

 

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

 

You may opt-out of the Service at any time. Text the single keyword command STOP to +18339591405 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Better Baseball mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

 

For Service support or assistance, text HELP to +18339591405 or email [email protected].

 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

 

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.